FAQ

How can I track my order?

Once your order has been shipped, you will receive a confirmation email containing your tracking number and a link to track your package. You can also log in to your account on our website to check your order status and tracking details.

How long does delivery take?

Delivery times vary depending on the destination. Typically, orders are delivered within 3-5 business days. Please note that delivery times may be longer during peak seasons or due to customs procedures.

What should I do if I receive a damaged package?

If you receive a damaged package, please contact our customer service team within 48 hours of receiving your order. Provide photos of the damage along with your order details so we can resolve the issue promptly.

Which countries do you ship to?

We currently ship to most countries worldwide, including Poland, Germany, the United Kingdom, Australia, the Netherlands, the Czech Republic, and more. For further information, please contact us via email.

Do you offer free shipping?

Yes, we offer free shipping for eligible orders.